IT Manager App Dev & Support

Title - IT Manager App Dev & Support

Brief introduction - Role Summary/Purpose :
Leading the digital transformation of supply chain planning, you will be at the forefront of configuring and optimizing the Kinaxis Maestro platform to drive operational excellence. Owning the technical setup and project delivery, you will directly influence planning processes and business success across global teams. As a key problem solver, you’ll develop creative solutions and modernize supply chain operations. This role can be based at our main office or offers flexibility for remote collaboration.

Responsibilities :

• Own the end-to-end design, configuration, and implementation of Kinaxis Maestro modules such as Master Planning, Demand Planning, Supply Planning, Inventory Optimization, and Sales & Operations Planning (S&OP).

• Develop, model, and integrate data flows, custom scripts, and system interfaces to ensure high-quality, efficient operations.

• Collaborate cross-functionally with business and technical teams to deliver successful projects, troubleshoot issues, and support users.

• Lead and facilitate workshops, deliver user training sessions, and maintain stakeholder communication regarding project status and progress.

• Proactively identify and implement system improvements, staying abreast of the latest

• Kinaxis advancements to maximize business value.

• Maintain clear and up-to-date technical documentation for solutions and workflows.

Required  Qualifications:

• Bachelor’s degree in Engineering, Information Technology, Operations Management, or related field.

• 3–4 years of experience in IT roles including collecting business requirements, developing, configuring, and implementing/planning applications (such as Kinaxis, SAP APO, IBP).

• Hands-on expertise in Kinaxis Maestro platform functionalities, data modeling, integration, custom scripting, and support.

• Proficiency in project management principles and cross-functional team collaboration.

• Excellent written and verbal communication skills, with the ability to translate complex technical concepts into business terms.

• Team Management: Demonstrated success in managing and mentoring team members their Performance Management and Career discussions 

Preferred Qualifications:

• Certifications: Kinaxis Author or Solution Consultant Level 1 or higher.

• Familiarity with SAP ECC/S4, APO systems, and advanced supply chain planning concepts.
  Proven ability to drive system enhancements, adopt new technologies, and deliver innovative solutions.

• Strong adaptability, problem-solving, and analytical skills; thrives in fast-changing, multicultural environments.

• Desire to stay current with the latest advancements in supply chain planning technology and processes

• Leadership Skills : Strong leadership skills to conduct multidisciplinary and regional projects and teams, String Decision Making

• Strategy / Vision: Ability to deliver results and align objectives between short and long term ; Ability to build relationship with key Stakeholders, Power Users, Subject Matter Experts, Business Leads and Leaders ; Leadership skills

• People oriented, Very good at building/leading multidisciplinary teams and mentoring
  

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