CSS Platform Engineering Team SRE LEAD (India & Malaysia)

Job Summary

This role could be based in India or Malaysia. When you start the application process you will be presented with a drop-down menu showing all countries, please ensure that you only select a country where the role is based

The CSS PET SRE function has evolved from a traditional production support capability into a strategic Site Reliability Engineering function responsible for ensuring operational resilience across multiple cyber security platforms supporting the Bank’s critical security controls. The portfolio now spans EESP, VMIS and ASA, with significant expansion planned over the next 12–24 months through new platform onboarding, strategic transformation programmes, and ownership transitions from delivery teams into PET SRE. As the operational landscape grows in scale and complexity, the existing role has expanded significantly beyond traditional SRE responsibilities and now requires higher levels of technical leadership, governance, stakeholder management, and enterprise-wide operational accountability.

Technical Knowledge/Domain Skills:
•    Advanced level proficiency in technical/domain skills
•    Broad and/or deep understanding of sophisticated or specialized aspects
•    Experience applying skills in the full range of typical situations and some more complex contexts

Leadership Skills:
•    Core to Advanced level leadership skills are expected
•    As you move up the bands, leadership skills become increasingly important alongside technical expertise

Key Characteristics:
•    Complexity: Broad and/or deep understanding of sophisticated or specialized aspects of the technology domain
•    Experience: Experience applying technical skills in varied situations, including some complex contexts
•    Responsibility: Senior individual contributor or team lead role with significant technical expertise
•    Technology Focus Areas:
•    System development and architecture
•    Technical leadership and mentoring
•    Complex problem-solving in technology solutions

Key Responsibilities

Supporting applications 
•    EESP, Data Security, VMIS & ASA sub domain all applications.
Impact of not having the backfill.
Failure to upgrade the role and expand the capability introduces material risks:
•    Increased operational risk during large-scale platform migrations
•    Delayed onboarding of strategic security services
•    Higher probability of production incidents and extended recovery times
•    Reduced engineering governance during change implementation
•    Increased dependency on a limited number of critical SMEs
•    Challenges in attracting and retaining experienced Lead SRE talent
•    Reduced resilience across critical cyber security platforms supporting the Bank

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Skills and Experience

Skills Required:
The Lead SRE role is accountable for:

•    AIVM
•    Qualys Guard
•    Sonatype
•    End-to-end production stability across EESP, VMIS and ASA platforms
•    Major Incident leadership
•    Problem Management
•    Production Governance
•    Operational Risk Management
•    Change Governance
•    Service Availability Management

Rather than simply supporting production, the role owns operational resilience for security platforms protecting the Bank.Vulnerability Management :
•    Experience with tools such as Qualys, SonaType Nexus Repository, Aqua
•    Patch management workflows.
•    Risk prioritization based on CVSS scoring and asset criticality.
•    Ability to correlate vulnerabilities with business impact.
Operating Systems:
•    Strong knowledge of Linux and Windows Server environments
Technical Skills
•    Scripting skills preferred (e.g., Rundeck, Python)
•    COP Tools, ITRS 
Network & security:
•    Basic understanding of firewalls and firewall rules
Documentation & Reporting:
•    Creating incident and compliance reports
•    Maintaining SOPs and playbooks for common security events or other technical issues

Qualifications

•    postgraduate with security products exposure
•    At least 15 - 20 years hands-on experience preferably with CSS applications and vulnerability management.
•    Demonstrated experience in managing production server security in 24*7 support models.
•    Experience working in Service now, ITSM tools or SOC environments is a strong plus.
•    Any industry certifications such as Comp TIA Security + or equivalent preferred

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.