Senior Technical Specialist - Collaboration (CO1)

Education Qualification :
Bachelor?s degree/diploma in computer science or information technology or equivalent

Skills :
Primary -> Technology | Collaboration | 5 - Expert
Primary -> Technology | Collaboration | SharePoint | 5 - Expert
Secondary -> Technology | Collaboration | Teams | 5 - Expert

Certification :
Technology | IT Certifications|Microsoft Certification|Enabling Office 365 Services / Microsoft 365 Certified: Teamwork Administrator Associate

Collaboration Tools - M365 with Teams, OneDrive, Outlook, SharePoint, Enterprise Social Messaging (e.g. Yammer)
As a Microsoft Collaboration Platform Specialist, you will be responsible for implementing and managing SharePoint and OneDrive environments, enabling effective collaboration and document management
- Troubleshooting(L2 & L3) experience with the Collaboration Platform, sign-in issues, Calling issues and licensing issues.
- Experience in migrating Teams channels/chats etc between tenants
- Experience in configuring collaboration and content management solutions
- Expert knowledge on implementing M365 governance policies and practices
- Deploy and Maintain SharePoint sites, libraries, lists, and permissions, ensuring proper information architecture, security, and access controls.
- Implement SharePoint and OneDrive solutions, ensuring optimal configuration and customization to meet the organization s collaboration and document management needs.
- Collaborate with stakeholders to understand business requirements and translate them into SharePoint and OneDrive functionalities, workflows, and features.
- Provide end-user support and training on SharePoint and OneDrive usage, best practices, and governance, ensuring adoption and maximizing user productivity.
- Create and maintain SharePoint and OneDrive governance policies, guidelines, and documentation, promoting compliance, security, and data integrity.
- Monitor and optimize SharePoint and OneDrive performance, troubleshooting issues, and implementing improvements to enhance system stability and scalability.
- Collaborate with IT and security teams to ensure the integration, compatibility, and security of SharePoint and OneDrive with other systems and platforms.
- Stay up to date with the latest Microsoft collaboration platform features, updates, and best practices, and recommend their adoption to enhance organizational productivity.
- Participate in the planning and execution of SharePoint and OneDrive migration projects, ensuring smooth transitions and minimal disruption to end-users.
- Develop and promote applications for using collaboration solutions

Created On

11-Sep-2026